Emerald City Schools
K-12 · South · 7 sites · customer since 2026-02-11 · reseller Cascade Classroom Tech
Health score
95
Lifetime spend
$5.2M
95 orders
Install base
600
avg age 1.6 yrs
Warranty coverage
91%
of installed units
Last order
19 days ago
6 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| RS-CT-40X | Elevate Cart 40-Device XL | 109 | 2.0 yr | current |
| RS-CT-32M | Elevate Cart 32-Device Managed | 83 | 0.8 yr | current |
| RS-CT-24 | Elevate Cart 24-Device | 51 | 2.0 yr | current |
| WM-16 | Wall Cabinet 16-Device | 45 | 0.8 yr | current |
| RS-CT-16 | Elevate Cart 16-Device | 45 | 1.0 yr | current |
| MC-CT-24 | Clinical Cart 24-Device Ward | 42 | 2.3 yr | current |
| MC-CT-30 | Clinical Cart 30-Device | 37 | 1.1 yr | current |
| RS-CT-32 | Elevate Cart 32-Device | 36 | 1.9 yr | current |
| LK-30-P | Charging Station 30-Door Public | 34 | 1.7 yr | current |
| AC-DOCK-20 | Active Charge 20-Bank Dock | 33 | 2.7 yr | current |
| MC-CT-18 | Clinical Cart 18-Device Bedside | 23 | 3.0 yr | aging |
| LK-16-M | Charging Cabinet 16-Door Medical | 14 | 2.1 yr | current |
| WM-10 | Wall Cabinet 10-Device | 14 | 1.5 yr | current |
| BAT-PK-1 | Active Charge Power Bank | 14 | 1.2 yr | current |
| AC-PB-10 | Active Charge Power Bank (10pk) | 11 | 1.2 yr | current |
| LK-12-S | Charging Cabinet 12-Door | 9 | 2.0 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-03788 | 2026-08-16 | CB-USBC-100, MNT-VESA-1 | 90 | $8,552 |
| SO-03714 | 2026-08-07 | SV-TRN-1, TRAY-32 | 146 | $19,850 |
| SO-03659 | 2026-07-31 | RS-CT-16 | 20 | $49,319 |
| SO-03632 | 2026-07-27 | MNT-VESA-1 | 101 | $8,467 |
| SO-03584 | 2026-07-21 | TRAY-20, LK-30-P | 39 | $57,561 |
| SO-03534 | 2026-07-16 | FIL-AIR-1, TRAY-32, RS-QS-16 | 174 | $30,694 |
| SO-03527 | 2026-07-15 | SV-TRN-1, AC-PB-10 | 63 | $90,401 |
| SO-03476 | 2026-07-08 | SV-TRN-1, BAT-PK-1 | 119 | $29,322 |
Service history
10 warranty claims · $3,891 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3021 | 2026-08-09 | Normal |
| T-3040 | 2026-07-21 | Low |
| T-3153 | 2026-06-15 | High |
| T-3155 | 2026-06-09 | Normal |
| T-3169 | 2026-07-10 | High |
| T-3170 | 2026-06-27 | Normal |
Next warranty expiry: 2026-10-08