Mercy Regional Hospital
Healthcare · Northeast · 3 sites · customer since 2025-05-22 · reseller Presidio
Health score
94
Lifetime spend
$1.9M
27 orders
Install base
251
avg age 0.6 yrs
Warranty coverage
100%
of installed units
Last order
22 days ago
6 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| LK-12-S | Charging Cabinet 12-Door | 32 | 1.1 yr | current |
| WM-12M | Wall Cabinet 12-Device Medical | 31 | 0.5 yr | current |
| RS-CT-16 | Elevate Cart 16-Device | 27 | 1.2 yr | current |
| LK-30-P | Charging Station 30-Door Public | 27 | 0.0 yr | current |
| LK-20-S | Charging Cabinet 20-Door | 23 | 0.2 yr | current |
| WM-10 | Wall Cabinet 10-Device | 17 | 0.9 yr | current |
| MC-CT-30 | Clinical Cart 30-Device | 16 | 0.2 yr | current |
| RS-CT-32 | Elevate Cart 32-Device | 16 | 0.1 yr | current |
| LK-16-M | Charging Cabinet 16-Door Medical | 15 | 0.6 yr | current |
| MC-CT-24 | Clinical Cart 24-Device Ward | 15 | 0.2 yr | current |
| WM-16 | Wall Cabinet 16-Device | 12 | 2.1 yr | current |
| MC-CT-18 | Clinical Cart 18-Device Bedside | 10 | 0.1 yr | current |
| BAT-PK-1 | Active Charge Power Bank | 10 | 0.0 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-03761 | 2026-08-13 | LK-30-P, WM-10 | 17 | $52,803 |
| SO-03669 | 2026-08-01 | BAT-PK-1, MC-CT-30, MC-CT-30 | 42 | $162,377 |
| SO-03627 | 2026-07-27 | LK-30-P, MC-CT-30 | 24 | $83,009 |
| SO-03606 | 2026-07-24 | LK-20-S, MC-CT-30, AC-DOCK-20 | 16 | $49,042 |
| SO-03589 | 2026-07-22 | RS-CT-32, RS-QS-16, RS-QS-16 | 78 | $59,917 |
| SO-03468 | 2026-07-08 | RS-CT-16, MC-CT-30, LK-16-M | 31 | $101,947 |
| SO-03464 | 2026-07-07 | MC-CT-18, LK-12-S | 15 | $67,213 |
| SO-03371 | 2026-06-26 | LK-20-S | 4 | $11,263 |
Service history
9 warranty claims · $4,195 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3085 | 2026-07-04 | High |
| T-3125 | 2026-07-17 | Normal |
| T-3133 | 2026-08-05 | Normal |
| T-3141 | 2026-07-27 | Low |
| T-3143 | 2026-06-18 | High |
| T-3175 | 2026-07-06 | High |
Next warranty expiry: 2027-07-17