Northgate Health Partners
Healthcare · Northeast · 3 sites · customer since 2023-09-08 · reseller Trox
Health score
100
Lifetime spend
$1.9M
29 orders
Install base
269
avg age 0.9 yrs
Warranty coverage
84%
of installed units
Last order
4 days ago
3 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| LK-16-M | Charging Cabinet 16-Door Medical | 54 | 0.5 yr | current |
| LK-12-S | Charging Cabinet 12-Door | 49 | 1.5 yr | current |
| MC-CT-18 | Clinical Cart 18-Device Bedside | 45 | 1.4 yr | current |
| MC-CT-30 | Clinical Cart 30-Device | 44 | 0.5 yr | current |
| WM-16 | Wall Cabinet 16-Device | 25 | 0.9 yr | current |
| RS-CT-32 | Elevate Cart 32-Device | 20 | -0.0 yr | current |
| WM-12M | Wall Cabinet 12-Device Medical | 11 | 2.0 yr | current |
| MC-CT-24 | Clinical Cart 24-Device Ward | 9 | 0.6 yr | current |
| LK-20-S | Charging Cabinet 20-Door | 5 | 0.5 yr | current |
| WM-10 | Wall Cabinet 10-Device | 5 | 0.1 yr | current |
| LK-30-P | Charging Station 30-Door Public | 2 | 0.1 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-03911 | 2026-08-31 | RS-CT-32 | 20 | $65,591 |
| SO-03884 | 2026-08-28 | MC-CT-18 | 6 | $22,137 |
| SO-03827 | 2026-08-21 | MNT-VESA-1, RS-CT-32, MC-CT-18 | 30 | $43,409 |
| SO-03830 | 2026-08-21 | CB-AC-15, MC-CT-18 | 37 | $47,685 |
| SO-03703 | 2026-08-05 | CB-AC-15, LK-30-P, SV-INST-1 | 63 | $55,325 |
| SO-03610 | 2026-07-24 | MC-CT-30 | 15 | $58,123 |
| SO-03571 | 2026-07-20 | LK-30-P, CB-USBC-100 | 97 | $14,884 |
| SO-03568 | 2026-07-19 | LK-12-S, MC-CT-30 | 29 | $143,438 |
Service history
12 warranty claims · $4,051 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3046 | 2026-08-01 | Normal |
| T-3154 | 2026-08-01 | High |
| T-3159 | 2026-06-20 | Normal |
Next warranty expiry: 2027-09-02