Brightwater Medical Group
Healthcare · West · 1 sites · customer since 2023-11-26 · reseller Beacon Health Supply
Health score
100
Lifetime spend
$2.8M
37 orders
Install base
410
avg age 1.2 yrs
Warranty coverage
78%
of installed units
Last order
11 days ago
3 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| LK-30-P | Charging Station 30-Door Public | 86 | 1.2 yr | current |
| LK-20-S | Charging Cabinet 20-Door | 74 | 1.7 yr | current |
| MC-CT-24 | Clinical Cart 24-Device Ward | 40 | 0.7 yr | current |
| RS-CT-40X | Elevate Cart 40-Device XL | 33 | 0.4 yr | current |
| LK-16-M | Charging Cabinet 16-Door Medical | 33 | 0.3 yr | current |
| LK-12-S | Charging Cabinet 12-Door | 24 | 0.8 yr | current |
| WM-06 | Wall Cabinet 6-Device | 23 | 3.0 yr | aging |
| BAT-PK-1 | Active Charge Power Bank | 22 | 1.1 yr | current |
| RS-CT-16 | Elevate Cart 16-Device | 19 | 0.8 yr | current |
| RS-CT-32M | Elevate Cart 32-Device Managed | 14 | 3.0 yr | aging |
| WM-12M | Wall Cabinet 12-Device Medical | 14 | 0.5 yr | current |
| RS-CT-24 | Elevate Cart 24-Device | 12 | 0.5 yr | current |
| WM-16 | Wall Cabinet 16-Device | 11 | 0.7 yr | current |
| MC-CT-30 | Clinical Cart 30-Device | 5 | 0.0 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-03853 | 2026-08-24 | CB-AC-15 | 35 | $5,652 |
| SO-03776 | 2026-08-15 | FIL-AIR-1 | 13 | $2,208 |
| SO-03729 | 2026-08-09 | MC-CT-30, AC-DOCK-20 | 7 | $26,154 |
| SO-03628 | 2026-07-27 | RS-CT-40X | 21 | $45,718 |
| SO-03605 | 2026-07-24 | LK-16-M, MC-CT-18 | 15 | $45,413 |
| SO-03595 | 2026-07-22 | SV-INST-1 | 54 | $10,637 |
| SO-03540 | 2026-07-16 | MC-CT-24, LK-20-S, WM-12M | 20 | $82,803 |
| SO-03462 | 2026-07-07 | MC-CT-24, RS-CT-24 | 30 | $124,438 |
Service history
14 warranty claims · $5,367 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3079 | 2026-06-28 | Normal |
| T-3128 | 2026-07-18 | High |
| T-3164 | 2026-05-21 | High |
Next warranty expiry: 2026-09-12