Regional Library Consortium
Government · Northeast · 2 sites · customer since 2022-11-08 · reseller ePlus
Health score
100
Lifetime spend
$6.7M
114 orders
Install base
992
avg age 1.3 yrs
Warranty coverage
96%
of installed units
Last order
5 days ago
2 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| BAT-PK-1 | Active Charge Power Bank | 142 | 1.1 yr | current |
| RS-CT-16 | Elevate Cart 16-Device | 95 | 0.3 yr | current |
| LK-30-P | Charging Station 30-Door Public | 84 | 1.6 yr | current |
| WM-10 | Wall Cabinet 10-Device | 76 | 1.2 yr | current |
| AC-DOCK-20 | Active Charge 20-Bank Dock | 76 | 1.8 yr | current |
| LK-20-S | Charging Cabinet 20-Door | 70 | 2.1 yr | current |
| AC-PB-10 | Active Charge Power Bank (10pk) | 59 | 0.8 yr | current |
| WM-06 | Wall Cabinet 6-Device | 56 | 1.4 yr | current |
| MC-CT-24 | Clinical Cart 24-Device Ward | 49 | 1.3 yr | current |
| LK-12-S | Charging Cabinet 12-Door | 48 | 1.3 yr | current |
| RS-CT-24 | Elevate Cart 24-Device | 42 | 1.2 yr | current |
| MC-CT-30 | Clinical Cart 30-Device | 36 | 1.1 yr | current |
| WM-12M | Wall Cabinet 12-Device Medical | 35 | 1.1 yr | current |
| RS-CT-32M | Elevate Cart 32-Device Managed | 33 | 2.5 yr | current |
| RS-CT-40X | Elevate Cart 40-Device XL | 26 | 1.0 yr | current |
| LK-16-M | Charging Cabinet 16-Door Medical | 24 | 1.3 yr | current |
| WM-16 | Wall Cabinet 16-Device | 20 | 0.6 yr | current |
| MC-CT-18 | Clinical Cart 18-Device Bedside | 14 | 2.1 yr | current |
| RS-CT-32 | Elevate Cart 32-Device | 7 | 2.2 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-03904 | 2026-08-30 | RS-CT-16, LK-12-S | 25 | $92,643 |
| SO-03791 | 2026-08-17 | CB-USBC-65 | 65 | $11,521 |
| SO-03793 | 2026-08-17 | CB-AC-15, KEY-MSTR-1 | 126 | $20,997 |
| SO-03725 | 2026-08-08 | LK-16-M, WM-16, CB-USBC-65 | 108 | $99,680 |
| SO-03646 | 2026-07-29 | AC-PB-10, LK-12-S | 25 | $119,248 |
| SO-03649 | 2026-07-29 | BAT-PK-1 | 19 | $57,477 |
| SO-03637 | 2026-07-28 | LK-12-S | 19 | $91,641 |
| SO-03630 | 2026-07-27 | RS-QS-16 | 42 | $8,710 |
Service history
6 warranty claims · $2,079 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3039 | 2026-05-13 | Normal |
| T-3176 | 2026-07-04 | High |
Next warranty expiry: 2026-09-19