Vantage Retail Group
Commercial · Northeast · 3 sites · customer since 2021-08-19 · reseller Sentinel Technologies
Health score
59
Lifetime spend
$3.8M
67 orders
Install base
431
avg age 2.1 yrs
Warranty coverage
78%
of installed units
Last order
372 days ago
4 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| MC-CT-24 | Clinical Cart 24-Device Ward | 56 | 2.0 yr | current |
| LK-20-S | Charging Cabinet 20-Door | 52 | 1.7 yr | current |
| LK-30-P | Charging Station 30-Door Public | 45 | 2.0 yr | current |
| RS-CT-16 | Elevate Cart 16-Device | 34 | 2.9 yr | current |
| AC-DOCK-20 | Active Charge 20-Bank Dock | 31 | 2.1 yr | current |
| RS-CT-40X | Elevate Cart 40-Device XL | 26 | 2.9 yr | current |
| WM-10 | Wall Cabinet 10-Device | 23 | 2.6 yr | current |
| MC-CT-18 | Clinical Cart 18-Device Bedside | 23 | 1.2 yr | current |
| BAT-PK-1 | Active Charge Power Bank | 21 | 2.0 yr | current |
| WM-06 | Wall Cabinet 6-Device | 20 | 1.7 yr | current |
| RS-CT-32 | Elevate Cart 32-Device | 19 | 1.8 yr | current |
| WM-16 | Wall Cabinet 16-Device | 17 | 2.2 yr | current |
| LK-16-M | Charging Cabinet 16-Door Medical | 15 | 3.1 yr | aging |
| MC-CT-30 | Clinical Cart 30-Device | 15 | 1.1 yr | current |
| WM-12M | Wall Cabinet 12-Device Medical | 12 | 3.0 yr | current |
| LK-12-S | Charging Cabinet 12-Door | 12 | 2.8 yr | current |
| RS-CT-24 | Elevate Cart 24-Device | 10 | 1.0 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-02506 | 2025-08-28 | LK-20-S | 23 | $66,208 |
| SO-02455 | 2025-08-20 | CB-LTG-10 | 75 | $8,725 |
| SO-02445 | 2025-08-18 | RS-CT-24, RS-QS-16, TRAY-32 | 216 | $68,478 |
| SO-02299 | 2025-07-24 | MNT-VESA-1, WM-16 | 43 | $34,557 |
| SO-02254 | 2025-07-18 | TRAY-20, MC-CT-24, AC-PB-10 | 57 | $153,729 |
| SO-02245 | 2025-07-17 | MC-CT-18, WM-10 | 36 | $109,896 |
| SO-02238 | 2025-07-16 | MC-CT-30, MC-CT-24 | 20 | $80,943 |
| SO-02228 | 2025-07-14 | FIL-AIR-1, CB-AC-15, LK-16-M | 215 | $86,399 |
Service history
12 warranty claims · $5,318 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3041 | 2026-08-29 | Low |
| T-3058 | 2026-07-24 | Low |
| T-3092 | 2026-07-25 | High |
| T-3157 | 2026-06-25 | Normal |
Next warranty expiry: 2026-09-08