Arcadia Airlines
Commercial · Northeast · 4 sites · customer since 2020-04-28 · reseller Softchoice
Health score
55
Lifetime spend
$3.9M
75 orders
Install base
522
avg age 2.0 yrs
Warranty coverage
86%
of installed units
Last order
378 days ago
6 open tickets
Install base by product
| SKU | Product | Units | Avg age | Status |
|---|---|---|---|---|
| LK-16-M | Charging Cabinet 16-Door Medical | 68 | 1.7 yr | current |
| WM-16 | Wall Cabinet 16-Device | 65 | 1.8 yr | current |
| AC-DOCK-20 | Active Charge 20-Bank Dock | 55 | 1.6 yr | current |
| RS-CT-24 | Elevate Cart 24-Device | 42 | 2.8 yr | current |
| LK-12-S | Charging Cabinet 12-Door | 39 | 2.7 yr | current |
| WM-10 | Wall Cabinet 10-Device | 35 | 1.8 yr | current |
| BAT-PK-1 | Active Charge Power Bank | 35 | 1.9 yr | current |
| RS-CT-32M | Elevate Cart 32-Device Managed | 31 | 1.6 yr | current |
| MC-CT-24 | Clinical Cart 24-Device Ward | 28 | 2.2 yr | current |
| AC-PB-10 | Active Charge Power Bank (10pk) | 27 | 2.7 yr | current |
| WM-06 | Wall Cabinet 6-Device | 22 | 2.8 yr | current |
| WM-12M | Wall Cabinet 12-Device Medical | 21 | 2.2 yr | current |
| LK-30-P | Charging Station 30-Door Public | 20 | 2.3 yr | current |
| MC-CT-30 | Clinical Cart 30-Device | 19 | 1.5 yr | current |
| RS-CT-40X | Elevate Cart 40-Device XL | 15 | 1.2 yr | current |
Spend by year
Health drivers
Recency
Fleet age
Support load
Recent orders
| Order | Date | Items | Units | Value |
|---|---|---|---|---|
| SO-02473 | 2025-08-22 | MC-CT-24 | 11 | $50,203 |
| SO-02431 | 2025-08-16 | WM-10, SV-TRN-1 | 133 | $60,830 |
| SO-02405 | 2025-08-11 | WM-16, AC-DOCK-20 | 39 | $98,708 |
| SO-02357 | 2025-08-02 | MNT-VESA-1, RS-CT-40X, MNT-VESA-1 | 121 | $18,954 |
| SO-02318 | 2025-07-27 | AC-DOCK-20 | 9 | $22,884 |
| SO-02314 | 2025-07-26 | CB-AC-15, LK-30-P, MC-CT-24 | 29 | $99,319 |
| SO-02287 | 2025-07-22 | SHLF-DIV-8, RS-CT-40X | 17 | $6,468 |
| SO-02182 | 2025-07-07 | MNT-VESA-1, SHLF-DIV-8 | 166 | $20,400 |
Service history
8 warranty claims · $3,780 lifetime warranty cost
| Ticket | Opened | Priority |
|---|---|---|
| T-3037 | 2026-06-14 | High |
| T-3050 | 2026-06-24 | Low |
| T-3068 | 2026-07-09 | Normal |
| T-3090 | 2026-05-30 | Low |
| T-3137 | 2026-08-20 | Normal |
| T-3161 | 2026-09-03 | Low |
Next warranty expiry: 2026-09-06